People are creatures of habit, and we all have our routines, from the smallest things, like the way we like our coffee to the way we approach our work. However, stability and predictability are not what life is made of. Being able to adjust is...

Successful people (including dental assistants) share a thirst for knowledge, and the way to quench your thirst is by taking continuing education (CE) courses. According to the Dale Foundation research, CE helps both the assistant and the entire practice thrive. Also, it’s found that 87%...

Bullying is an issue not only found in schoolyards; it can be a workplace problem as well. However, many studies have proven that there’s a fine line between bullying and strong management. It may be difficult sometimes to know if bullying is actually happening. Typically,...

Electronic cigarettes, e-cigs, or vaporizers have been marketed as a healthier alternative to cigarettes since the early 2000s (when they debuted on the market). These devices are battery-powered and work by heating a mixture of liquid (glycerol or glycol), flavoring, and nicotine into a vapor...

Employees tend to get nervous or uncomfortable upon hearing the word accountability because they think it involves providing excuses and assigning blame. The truth is that nothing would get done if no one took responsibility. But accountability means giving employees the tools to help them...

According to the Levin Group Data Center 2015 report, about 75% of dental practices have seen a decline in production since the Great Recession (2008). It was noted that the number of adults looking for dental care had been dropping, and people had been more...

If you’re wondering whether there is any value in cross-training, you shouldn’t ask yourself that question twice. What would happen if an employee calls in sick, goes on holiday, or needs time off for whatever reason? Are you going to let that affect your dental...

Cross-infection in the dental office is a rare issue, but that doesn’t make it less important. Due to a breach of strict guidelines on infection control and cleanliness, there is an increased risk of spreading conditions such as hepatitis and HIV. The consumer-dentist relationship is...